Technical Support

If you have any questions, comments, suggestions or have problems with software, feel free to contact us at support@vegasaur.com or use the form below. Your feedback will help us to make a good, high-quality product.

If you need technical assistance, make sure you have the following information:

• Exact error message
• Description of the problem and the steps required to reproduce it

Before posting a bug report make sure that your plug-in is updated to the latest version

Your Name:

Your Email Address:

This is a required field

Order/Serial Number:

Remember me on this computer

Product:

Vegasaur Film Looks Vol.1 Film Looks Vol.2 Film Looks Vol.3 Film Looks Vol.4 Film Looks Vol.5 Film Looks Bundle 3D Slideshow 3D Shapes Logo Reveal Art Gallery 3D Brand Promo Business Presentation Christmas Tree Colorful Intro Corporate Intro Corporate Presentation Creative Intro Curves Slideshow Dynamic Intro Dynamic Urban Opener Elegant Slideshow Event Promo Event Promo 2 Event Promo 3 Extreme Sports Promo Falling Photos Intro Family Fascination Fashion Opener Film Credits Flip Glass Cubes Intro Glimpse Happy Day Journey Opener Metropolis Minimal Opener Minimal Slideshow Modern Slideshow Mosaic Photo Reveal Mosaic Presentation Multipurpose Photo Openers Multiscreen Opener Parallax Slideshow Photo Wall Presentation Slideshow Rhythmic Opener Simple Slideshow Simple Promo Smooth Slideshow Stomp Typography Summer Multiscreen Opener Summer Slideshow Swift Slideshow Stylish Media Opener Text Promo Title Slides Travel Opener Time for Adventures Universal Opener Valentine's Day Video Blog Opener VLog Opener Wedding Memories YouTube Channel Promo Lower Thirds Vol.1 Lower Thirds Vol.2 Titles Vol.1 Titles Vol.2 Titles Vol.3 Titles Vol.4 Titles Vol.5 Titles Vol.6 Titles Vol.7 Titles Vol.8 Titles Vol.9 Transitions Vol.1 Light Leaks Vol.1 Light Leaks Vol.2 Light Leaks Bundle Particulas Transquare Vol.1 35mm Film Grain 4K 35mm Film Grain 1080p Full Pack 35mm Film Grain 1080p Mini Pack 35mm Film Grain 1080p ASA MBL Presets Vol.1 MBL Presets Vol.2 MBL Presets Bundle Sapphire Edge Presets: Film Style Sapphire Edge Presets: TV Channel Change Sapphire Edge Presets Bundle

Subject:

Technical support request Bug report Presale question Feature request Testimonial Site related Product Activation Other

Vegas Pro Version:

20.0 19.0 18.0 17.0 16.0 15.0 14.0 13.0 12.0 11.0 10.0 9.0 8.1 8.0

Operating System:

Windows XP 32-bit Windows XP 64-bit Windows Vista 32-bit Windows Vista 64-bit Windows 7 32-bit Windows 7 64-bit Windows 8 32-bit Windows 8 64-bit Windows 10 32-bit Windows 10 64-bit Other

Message:

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Your e-mail address will not be shared with third parties. During times of increased volume it may take us a bit longer than usual to answer your questions.

Order Support

We have partnered with Avangate for our order processing. Avangate provides all of our ordering services. If you have questions about an order you have placed, or have experienced any problems while attempting to order Vegasaur, please contact Avangate Customer Support for assistance. Please do not contact Avangate with technical support issues as they will not be able to assist you. Only order-related issues should be directed to Avangate.